- You have changed your requirements and you wish for the design to be modified as per your new requirements, don’t worry, we’ll carry out all the revisions or changes.
- This does not upgrade the design service, that is you cannot change your requirements from a 2 bedroom house to a 3 bedroom house, for that you’ll have to order a new house plan.
- Modifications will be carried out within the basic initial order.
- You may request for change in room location or room size or window / door location or add or delete any other features of your dream home, as long as the basic fundamental design does not change.
HouZone.com follows FUP (Fair Usage Policy) and we try to ensure that your Order is properly uploaded onto your Hub Page and we reply to all your Private Messages, we do have certain following limitations and we request you to kindly follow these, for the convenience of other Users.
- Uploading Files related to your Order – 1 time – Draft and 2nd time Final Design
- Private Messaging and replying to your queries – 10 times maximum, we do try to respond within 2 working days, yet sometimes it does become difficult depending on orders and traffic, rest assured, we will definitely reply to your queries.
- Downloading the Files related to Order – Unlimited within 3 months of upload.
- Account & Membership Validity – 3 months (You can request us for increasing the Membership Validity by ordering any other service)
- Files will be automatically deleted after 3 months of your Order. You can request for re-uploading the files if your Account is active for Free.
- Uploading files from your side – 10 maximum per Order.
HOW TO ORDER MODIFICATION SERVICE
- LogIn to your Account.
- Click on the Add to Cart button.
- Make payment using PayPal / Credit Card
- Fill in the form with your required modifications or changes desired by you.
- Once we receive the Payment & the form, we start the process of Designing your Dream Home.
- You can View your orders in your My Account Page.
DELIVERY TIME : 7 – 12 Working Days.
All good things take time, please be patient.
All Designs take time and some take additional time based on the complexity of the Design and requirements. Our Design Team tries to Process and Design the 3D Floor Plan as soon as possible. At the moment we take anywhere between 7 to 12 Working Days to upload the Drawings on your Hub Page.
Patience is a Virtue
HouZone.com has the following refund Policy:
- 80% refund of your amount if the order is cancelled within 24 hours of placing the order.
- No refund if order is cancelled beyond 24 hours of placing the order.
- No refund if Drawings / Files (either Draft or Final) are uploaded to your Hub Page.
We take great care while designing your dream home and our Architectural Design Team ensures that most of your requirements are incorporated in the design, yet sometimes its not possible to properly design with the limitations of space and lot / land limitations or meet all your expectations.
We try our best in giving equal & best service to everyone and try to satisfy your requirements, yet we are dependent on Technology and we are humans, hence, we do not provide any Guarantee that our Service or Design will be flawless or fully Satisfy you.
Design is subjective in nature, the same design may be appreciated by some and criticized by others.
In such rare cases, where you find that you are not happy with the Design / Service provided by HouZone.com, we strongly recommend that you discontinue your relationship with us.
All Designs, Drawings and Information shared with you are copyright protected and belong to HouZone.com
You are not authorized to share or copy or build your House as per the Design and Drawings and Information given by HouZone.com without Permission / NOC from HouZone.com
Please read our Terms & Conditions for More information.
WITHDRAWAL OF SERVICE
HouZone.com reserves the right to cancel your registration and withdraw any or partial or all the Services extended to you without prior information or consent from you. Please feel free to contact our support team at email@example.com for more information.
RUDE OR UNACCEPTABLE BEHAVIOR
HouZone.com reserves the right to withdraw all the services and cancel the account, if a client or user is rude or uses unacceptable language or his behavior is unacceptable to the standards of modern society. We are here to help and we will go out of the way to meet your requirements, and we do understand the varied needs of the clients, but we do not accept rude behavior.
TERMS & CONDITIONS
By placing the order with us, you agree to have read the terms and conditions of us.houzone.com and you agree to the terms and conditions of our website and service.